1. Overview
OneReport is a Software-as-a-Service (SaaS) platform that provides digital services through our web-based application. This Shipping Policy outlines our digital delivery process, service activation timelines, and duration for accessing our services. Since we provide digital services only, no physical shipping is required.
2. Digital Delivery
OneReport is delivered digitally through our web platform. There are no physical products to ship. Our services include:
- Access to our web-based reporting platform
- AI-powered analytics and insights
- Cloud-based data storage and processing
- Digital report generation and export capabilities
- API access (for applicable plans)
3. Service Activation Duration and Timeline
3.1 Free Trial Activation
For free trial accounts:
- Activation Time: Immediate upon account creation
- Duration: 7 days from account creation
- Access: Full platform access with trial limitations
- No Payment Required: No credit card needed for trial activation
3.2 Paid Subscription Activation
For paid subscriptions:
- Activation Time: Within 5 minutes of successful payment confirmation
- Payment Processing: Payment verification typically takes 2-5 minutes
- Service Access: Immediate access to all features based on your plan
- Confirmation Email: Sent within 15 minutes of activation
3.3 Platform Integration Setup
For connecting third-party platforms (Google Analytics, Meta Ads, etc.):
- Connection Duration: Typically completed within 2-10 minutes
- Data Sync: Initial data synchronization may take 15-30 minutes
- Real-time Updates: Ongoing data updates occur automatically
- Manual Refresh: Available for immediate data updates
4. Service Delivery Method
Our services are delivered through:
- Web Application: Accessible via web browser at onereport.in
- Cloud Infrastructure: Hosted on secure, scalable cloud servers
- API Access: Available for Enterprise plans (activation within 24 hours)
- Email Notifications: Service updates and confirmations sent via email
5. Service Availability Duration
Service availability periods:
- Monthly Subscriptions: Service available for the entire month (30-31 days) from activation
- Annual Subscriptions: Service available for 365 days from activation
- Free Trial: Service available for 7 days from account creation
- Uptime: We maintain 99.9% service uptime (scheduled maintenance excluded)
6. No Physical Shipping Required
Since OneReport is a digital service platform, we do not ship any physical products. All services, features, and reports are delivered digitally through our web platform. You do not need to provide a shipping address for our services.
7. Service Delivery Confirmation
Upon successful service activation, you will receive:
- Welcome email with account access instructions (within 15 minutes)
- Account activation confirmation
- Onboarding guide and tutorial resources
- Access to customer support channels
8. Service Delivery Issues
If you experience any issues with service activation or access:
- Check your email (including spam folder) for activation confirmation
- Verify your payment was processed successfully
- Contact our support team at shah.nisarg39@gmail.com or call +91 8888215802
- Support response time: Within 24 hours (typically within 2-4 hours during business hours)
9. International Access
Our digital services are available worldwide. There are no geographical restrictions on service delivery. All services are accessible from any location with internet connectivity. Service activation duration and timelines remain the same regardless of your location.
10. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the modified policy.
11. Contact Us
If you have any questions about this Shipping Policy or need assistance with service activation, please contact us at shah.nisarg39@gmail.com or call us at +91 8888215802. You can also visit our Contact Us page. Our support team is available to assist you.